The askadèle Score, explained

The askadèle Score, out of 100, sums up what a restaurant publishes and puts in place for people with allergies. It helps you compare restaurants. It never guarantees that an allergen is absent: always tell the waiter about your allergies before ordering.

The criteria

Criterion	Points	Details
Allergen menu published	30	The restaurant has published its dishes and their allergens on askadèle. No published menu, no score.
Menu recently checked	15	The restaurant has confirmed its menu within the last 90 days.
Declared precautions	15	5 points per precaution ticked by the restaurant (dedicated fryer, separate utensils, allergy lead…), up to a maximum of 3.
Trained team	10	At least one team member has passed the askadèle training quiz (80% correct answers) within the past year.
“Allergy-Aware Restaurant” label	10	The label is currently valid.
Family reviews	20	Based on the average rating of verified reviews: 1 star = 0 points, 5 stars = 20 points. So that a single review doesn’t decide everything, we add 3 “neutral” 3-star reviews to the calculation. With no reviews, this criterion is therefore worth 10 points.

A safety rule

If a family has reported a severe reaction in a verified review less than a year old, the score is capped at 50/100, whatever the other criteria, and a message says so on the restaurant’s listing.

The levels

80 to 100: very complete
60 to 79: complete
40 to 59: needs more detail
under 40: little information

What the score doesn’t tell you

The information is declared by the restaurant: askadèle does not inspect kitchens.
A restaurant without a score isn’t necessarily less careful: it simply hasn’t published its menu on askadèle yet.
Restaurants cannot buy points: the Pro plan does not change the score.

Are you a restaurant owner?

Your score and the points you’re missing are shown in your restaurant dashboard, with tips on how to earn them.

Method in force since 28/09/2026. Any changes will be announced on this page.